Trust & safety flag queue

The flag queue is where user-filed content flags land for admin review. Each flag carries the user's reason + description, the flagged item, and any prior flags on the same item.

What you see per flag

• Item — title, kind, subject, strand. Tap to open the full item viewer.
• Reason — the flagger's category (inappropriate / inaccurate-outdated / wrong strand or grade / low quality / copyright / other).
• Description — the user's free-text explanation.
• Filed by — the user who flagged it.
• Prior flags — how many other users have flagged this item.
• Item status — Live / Hidden (already hidden by prior admin action).

Actions

For each flag:

• Pull content — substantiate the flag: the item is pulled from the library.
• Dismiss — the flag is unfounded. The item stays live. The flagger receives a brief explanation in their notification feed.

Hidden items

• Hidden items don't appear in any library surface for any role.
• Hidden items still resolve by direct URL (so analytics / audit can trace what was hidden).
• Hidden items can be Restored by an admin from the item detail (with a reason).

Repeat flaggers

Flags carry the flagger's name, and the queue shows their history — judgement stays with the reviewing admin; there's no automatic trust scoring or throttling.

Common issues

• Flag is about a related item, not this one. The user mis-targeted. Dismiss with a note pointing them to the right flag flow.
• High-priority queue is growing. Either a single item is going viral (newsworthy) or a content batch shipped with errors. Triage by item — multiple flags on one item = upstream issue.